Refund and Cancellation Policy
Refund and cancellation policy guidelines for course admissions, examination fees, and registration charges.
Refund and Cancellation Policy
Satyendranath Tagore Civil Services Study Centre maintains a clear and transparent policy regarding fee refunds, withdrawals, and course cancellations.
1. Admission & Registration Fees
- The initial Registration / Application Processing fee is strictly non-refundable under all circumstances as it covers administrative processing and entrance test overheads.
- Admission fees for finalized selection lists are subject to the schedule detailed below.
2. Course Fee Refund Schedule
| Time of Cancellation Request | Refund Eligibility |
|---|---|
| Written request received 7 or more days prior to batch commencement | 80% of Tuition Fee refunded (20% administrative fee retained) |
| Written request received within 7 days before batch commencement | 50% of Tuition Fee refunded |
| Request received after batch commencement date | No refund admissible |
3. Mode and Timeline of Refund
All approved refunds will be credited back to the original payment source (bank account / card / UPI) within 10 to 14 working days from the formal approval of the cancellation request.
4. Processing Cancellation Requests
Candidates must submit their refund requests in writing to the Accounts Section via email at accounts@sntcssc.in along with the transaction reference, admission number, and valid identification proof.